IT service contract in Olympia

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Computer maintenance

Server maintenance 

Network maintenance 

Regular maintenance and proactive monitoring for business computer systems is important.  

And for most businesses, computer system  maintenance is a real pain.

But now you can get the service you need to keep your computers, servers and networks in top shape - and we handle it all for you.

Sometimes referred to as Managed I.T.,  IT service contracts save you money and prevent headaches for you and your staff.  

Work with the  I.T. Service Company Olympia businesses trust

Managed service for business computers can 

• Prevent data loss
• Minimize network down time
• Protect your business investment.

Without regular maintenance, on the other hand, your computer systems can fail - toppling productivity and costing you vital revenue.  

Don't risk network failure!

 Talk to the IT specialists at Olympia Computer about managed IT in Olympia.

 Get a  money saving computer service contract for your business.

Big companies hire information systems managers to handle maintenance of computer systems.  

Now you can have your own IT manager - without the high cost of hiring.

Cover All Your Networked Devices

With our Premier Service plan, you get regularly scheduled, professional  and proactive monitoring and maintenance for all your networked devices:

servers

networks

computers

printers, routers, switches

 and more 

Priority Response

Premier Service  Contracts are Priority One with us!

Proactive 

Proactive service to protect your business investment -  and no more missed maintenance deadlines! 

Keep your devices running trouble free - reduce downtime and expensive emergency calls. 

Budget Friendly Service

Make budgeting a snap with one flat fee for all service covered by the contract.

While each business is unique, your monthly remote service can include protection like:

Data Security

• Run data backup
• Review all security software for safe changes, patches, updates
• Remove viruses and identify potential virus pathways you may wish to block
• Check wireless access point firmware for security vulnerabilities or new versions
• Check each server for Best Practices 

System Integrity

• Run system checks to identify where resources are being used
• Monitor drive usage for trend changes or needs for more space.
• Review event logs and research solutions for any unwanted event
• Scan for signs of hard drive  failure
• Check each drive for drive integrity
• Check MS config – remove unwanted items as needed 
• Run Windows and Office updates at each workstation 
• Review installed programs - remove dangerous bloatware 
• Identify any users who should not  be accessing your accounts 

Disaster Prevention

• Scan network for weaknesses and update Visio diagram
• Run bare metal backup copy of your system - making it much easier to rebuild in case a disaster strikes.  
• Test disaster recovery plan – identify weaknesses and possible solutions

 When it comes to service for your computers, servers and networks, we have you covered.  

A Service Plan Custom Created for Your Business

Sometimes one size does not fit all.  With our Premier Service Contract,  you get monitoring and maintenance for networked devices in a program specifically designed for your company.

Priority One Response Time

Team Approach Means You Get Better Service

Some computer service companies just send you the next available technician.   That makes scheduling easy for the computer company - but we think our Premier Service Contract clients deserve more.

 With a Premier Service plan you get a team of technicians specifically assigned to your business.   Your team will include a primary tech and support techs who can back up your primary tech when needed.

We Make it Our Business to Know Your Business

Any good service team must know computer technology.  

But we think great service techs know your business too.  

Your Premier Service Plan will be designed to reflect the needs of your own company.  And by understanding  how your business works, we can provide IT system monitoring and maintenance in ways that work best for your staff. 

 Not sure just what I.T. Services - or IT services - might include?  Let's just say if you need help with your computer, servers or networks, we have an I.T. service team to help. 

Your service contract will be designed specifically to meet your own business needs.  However, services often covered by the IT service contract can include:  

• Develop and maintain network configuration manual
• Labor for software upgrades on servers and workstations
• Semi-annual technology review
• Software and hardware component library maintenance
• Monthly updates on all windows workstation
• Monthly updates on Windows server
• Updates on router firmware
• System performance tuning
• Hardware component analysis
• Daily Backup verification and maintenance
• Daily shadow copy checkup
• Weekly backup stored off site
• Monthly bare metal backup
• Disaster recovery plan development
• Physical system cleaning
• Failed hardware component replacement
• Virus scanning and virus library updating
• 4 hour response for network server errors
• Same day response for workstation errors
• Monthly log file of completed work